Purpose Hire

Marketing And Communications

Manager – Marketing & Communications
NGO / Social Services · Mumbai, Maharashtra
Marketing & Comms Full Time 3–5 yrs Exp

Position Overview

We are looking for a Manager – Marketing & Communications with a minimum of 3 years of experience to manage and implement multi-channel communication strategies. The role will involve comprehensive content creation, social media management, media relations, and ensuring consistent branding across our grassroot centers and public events. Experience with modern design software or the proven ability to build basic visual layouts is a plus.

Key Responsibilities

  • Brand & Communications Strategy: Maintain and oversee consistent branding assets across all regional centers and operational events, including public tournaments, to build a unified identity. Align communication rollouts with the NGO’s overall social mission and strategic objectives while collaborating with internal programmatic teams to document deep user impact.
  • Content Creation & Management: Research, draft, and edit high-quality external reports, stakeholder presentations (PPTs), regular newsletters, blogs, social media content, press releases, and short-form campaign videos. Establish and manage a rigorous content calendar to ensure steady, structured interaction across corporate and consumer channels.
  • Social Media & Digital Strategy: Manage the organization’s active social media ecosystems, web content management system, and email marketing databases. Track, evaluate, and optimize organic and paid digital campaign metrics to drive engagement over key platforms.
  • Vendor & Stakeholder Management: Act as the primary interface for external creative vendors, including professional graphic designers, field video production teams, and external digital marketing agencies, ensuring all items are delivered on schedule and within quality criteria.
  • Media Relations & Outreach: Draft formal press releases, media kits, and feature articles to engage mainstream media journalists and secure periodic public coverage. Actively monitor press clipping collections and formulate outreach reports.
  • Project Management: Direct and balance multiple distinct creative campaigns simultaneously, meeting strict execution deadlines while coordinating internal messaging alignment across cross-functional parameters.

Skills & Expertise

  • Excellent writing, editorial, and verbal communication skills with explicit experience producing professional content for diverse external audiences.
  • Hands-on proficiency across social media management dashboards, web analytic setups, and digital marketing tools.
  • Proven ability to independently anchor multiple creative projects, adjust to rapid workflow pivots, and meet deadlines.
  • High degree of administrative attention to detail matched with a creative, solution-oriented approach.
  • Strong organizational frameworks and personal time management skills.

Experience Requirements

  • Minimum of 3 years of continuous professional experience in a core marketing or corporate communications capacity.
  • Prior exposure to or experience within an NGO, social impact space, sports federation, or community-based development setup is highly preferred but not mandatory.
Job ID ZR_69_JOB
Salary 5L – 6L per annum
Location Mumbai, Maharashtra
Industry NGO / Social Services
Work Experience 3 – 5 years
Reports To Senior Manager – Marketing & Communication
Date Opened 04/08/2026